Frequently Asked Questions

    Where do I drop off my storage?
    You don't drop it off -- we pick it up.  We pick up your storage from the front of your dorm.  You
    schedule a specific time to meet us between May 13-19 and we will be there to take your storage
    away.

    How is my storage returned?
    For Basic Storage, your storage will be waiting for you in your dorm lobby when you return to
    school. It doesn't get more convenient!

    When do I get my four free boxes and tape?
    Box distribution begins May 1st.  Pick up your boxes at the on-campus Mailboxes Etc located at
    Room 0211 in the Stamp Student Union.

    What size are the boxes?
    Each box measures 20"x20"x20'. We have found this to be adequate storage space for the
    majority of students.  Our boxes are large enough to hold most student items like books, bedding,
    clothes, small appliances and electronic equipment.  They are not designed to hold furniture
    such as tables and sofas.  

    What if I need additional storage space?
    You may always add to your space.  Extra Basic Storage is priced at $75/box.  This rates applies
    for our standard boxes. Extra storage space is charged at a pro-rated basis.  Larger boxes will
    cost more, smaller boxes will cost less.

    Why should I reserve my space early?
    The UPS Store offers deep discounts for early Basic Storage reservations.  Your reservation
    helps us estimate our space and labor requirements.  This helps us provide a more efficient
    service, so we pass our savings on to you!  Payment is due upon reservation, but remember,
    reserving early involves no risk.  You will receive a full refund if you ever decide not to store with us.

    How are Short Term and Long Term Storage different from Basic Storage?
    The vast majority of our storage customers use Basic Storage .  This is the perfect service for
    underclassmen returning to school for the fall semester and living on main campus.  

    Short term storage is for students returning before August 28.  

    Long term storage is for students returning after August 28 (the first day of classes is Aug. 30th).  
    All three services have the same pick-up dates between May 13-19.  However, delivery of Long
    Term and Short Term storage is arranged on a case-by-case basis.  Off-campus delivery charges
    may apply.

    Do I need to get the full package of four boxes?
    Yes.  It is the minimum storage amount we offer with Basic Storage.  Our experience shows that
    the basic package is what most students need for summer storage. Of course, you may always
    "buddy-up" with a friend.

    When will The UPS Store be picking up storage?
    We will pick up your storage between May 13 and May 19.  You will schedule an appointment for
    us to meet you in front of your residence hall. Our pick-up schedule is incredibly flexible.  We know
    how hectic finals week can be, so we offer pick-ups every fifteen to thirty minutes.  South Hill
    Residences will only be picked up between 7AM and 9AM due to accessibility restrictions.

    What if I will be living off-campus next semester?
    Basic Storage is still an excellent option for you, but you will incur off-campus delivery charges.  
    We will work with you to make your storage delivery simple and convenient.  You must tell us of
    your intent for off-campus delivery before you store with us.

    I only need to store my stuff for a few weeks or a month.  What should I do?
    Short Term Storage is ideal for you!  You must tell us that you want Short Term Storage before you
    give us your items because we sort short-term boxes separately from all other storage.  You will
    not have access to your items before August 28 unless you specifically inform us before your pick-
    up that you want Short Term Storage.

    I need to store my belongings for a long time.  What should I do?
    Long Term Storage is the answer for you.  We will store your belongings for the entire summer,
    then we will hold them for any additional length of time that you desire.

    When will storage be returned?
    Basic storage will be delivered to your dorm lobby on August 28. We will make arrangements with
    Short Term and Long Term Storage customers to deliver boxes to a place and time designated by
    you.  Off-campus delivery charges may apply.

    May I insure my storage?
    Yes.  The first $100 of value is free.  After that, insurance costs $2.00 per $100 of value.  There is
    no required minimum insurance.

    May I store other items?
    We accept many types of unboxed storage.  Refrigerators, bikes, trunks, rugs, futons, etc. are all
    easily stored.  Ask us for a very reasonable price quote for unusual items.

    Have an infrequently asked question?  E-mail us or call 301.314.9982.

    Thank you for your business!
Two Locations Nearby
Mailboxes Etc.
Room 0211
Stamp Student Union
College Park, MD 20742

The UPS Store
4423 Lehigh Road
College Park, MD 20740

Phone: 301.314.9982
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frequently asked question"